Aloud Support
Something not working, or an idea for a topic? Write to us and we’ll get back to you.
Last updated:
How do I cancel my subscription?
Subscriptions are managed by your store, not inside the app. On iPhone: open Settings → your name → Subscriptions → Aloud. On Android: open Google Play → your profile icon → Payments & subscriptions → Subscriptions → Aloud. You keep Pro until the end of the period you paid for.
I paid, but the app doesn’t show Pro
Open the subscription screen in the app and tap Restore. Make sure you are signed in to the same Apple ID or Google account you bought with. If that doesn’t help, email us.
Can I get a refund?
Refunds are handled by Apple or Google. On iPhone, request one at reportaproblem.apple.com; on Android, through Google Play’s order history.
The waveform doesn’t move when I speak
The app needs microphone access, and on iPhone also speech recognition. Check both in your phone’s settings under Aloud. Your round still counts without them.
How do I change my name or country?
In the app: Settings → Edit profile.
How do I delete my account?
In the app: Settings → Delete account. This deletes your profile and rounds immediately and cannot be undone. It does not cancel a subscription, so cancel that first. See the Privacy Policy for details.
No longer have the app? Email [email protected] from the address you signed in with and we will delete your account and all its data within 30 days.
Legal notice
Kilian Baier & Fabian Baier, Sonnenstraße 10, 3442 Langenschönbichl, Austria. Email: [email protected].
We are not obliged or willing to take part in dispute resolution proceedings before a consumer arbitration board.